| Frequently Asked Questions |
For more information about any of these questions, contact Laser Ammo customer service at 516-858-1262.
Installation and Use
How do I load and unload the SureStrike?
Your SureStrike kit should include a Quick User Guide that shows illustrated installation and removal procedures. If you cannot find
these instructions, then visit the Downloads section at the Laser Ammo web site and download the Quick User Guide.
What kinds of pistols require the pipe extension?
The pipe extension is needed for a pistol with a barrel length of over 4.5 inches (11.4 mm). Multiple pipe extensions can be combined for
long barrels, and are available from Laser Ammo.
What should I do if I cannot take the SureStrike out of my weapon?
If the instructions in the Quick User Guide do not work, contact Laser Ammo customer service.
Do I need to use the Safety Pipe and Safety Nut (the UhrSecure system)?
Yes! There are many reasons to use the UhrSecure system, which is essential to the safety and proper function of the SureStrike:
Do I need to use a “Snap Cap”?
No. The SureStrike absorbs the shock of the hammer/firing pin/striker, thereby preventing damage that would otherwise result by firing
with an empty chamber.
Why can I not see the laser dot?
There are two potential reasons:
1. You are firing with one eye closed, and a part of the weapon is blocking the open eye from seeing the dot. Try firing with both
eyes open.
2. The SureStrike is not working properly. See the “Warranty and Maintenance” section of the FAQ.
When and how do I use the reflective targets?
Reflective targets enhance visibility of the laser dot when the SureStrike is fired. The more light present in the room, the more you will
need a reflective target, since the laser dot is less visible as ambient light becomes stronger. Conversely, you may be able to use a
regular paper target in a dark room.
Attach the reflective target(s) to a flat surface using tape, pin, thumbtack, nail, etc. Beware that you may damage the surface, depending
on what attachment method is used, so DO NOT ATTACH THE TARGET IN AN AREA THAT YOU DO NOT WANT TO DAMAGE!
Technology
Can the SureStrike be used with a single action pistol or semi-automatic weapon?
Yes, however, the user must manually reset the hammer/firing pin/striker for each shot. This means retracting the slide, charging
handle, etc., or pulling back the exposed hammer.
Does the SureStrike produce recoil?
No, it does not. Therefore, the user must manually reset the hammer/firing pin/striker for each shot.
Why does the SureStrike have a microprocessor?
The microprocessor in the SureStrike serves many purposes. At Laser Ammo, safety is always on our minds. A feature of the
microprocessor makes your SureStrike eye-safe.
The SureStrike’s microprocessor is also the basis of many product innovations. Certain settings of the microprocessor enable:
At what distance is the SureStrike’s laser pulse visible?
The SureStrike emits a laser point-of-impact pulse that can be readily seen at least 50 feet (about 15 meters) away indoors, or outdoors
when out of direct sunlight. Visibility of the laser pulse is greatly enhanced by using the reflective targets included in the SureStrike
kit. In darkness, the SureStrike laser pulse can be seen at ranges exceeding 1,000 feet (about 300 meters).
Safety
Is a SureStrike dangerous?
No, it is not – as long as it is used correctly.
Small hand-held laser devices can be potentially dangerous if a constant stream of laser light is pointed directly at the eyes of a
bystander. However, the SureStrike emits a short laser pulse well under eye safety requirements. The SureStrike cannot be “switched
on” in its normal state and therefore cannot beam a constant stream of laser light. The SureStrike is not a risk to the eyes if used in a
normal and appropriate manner. The SureStrike conforms to or exceeds ANSI Z136.1-2000 safety requirements.
A live round cannot be inserted in the weapon chamber when a properly installed SureStrike occupies it. This installation includes the
UhrSecure system, which uses a Safety Pipe and Safety Nut that secure the SureStrike in the weapon. Use of the UhrSecure system is
mandatory.
Can the SureStrike accidentally shoot and injure someone?
No, it cannot.
The SureStrike contains no explosives of any kind and therefore cannot be fired from a weapon. To be absolutely sure that a regular
bullet is not in the weapon, users should always unload their weapon according to procedures similar to those found in the SureStrike
Quick Start Guide, which is included with every SureStrike kit.
Warranty and Maintenance
Do Laser Ammo products come with a warranty?
Yes, they do.
Products sold by Laser Ammo are under warranty against manufacturing defects in material and workmanship under normal use.
SureStrike products are also under warranty for 5,000 laser pulse “shots”, or one year from the date of purchase from Laser Ammo. For
full warranty details, see the Quick User Guide which is included with every Laser Ammo product.
Please note that any unauthorized attempt to open the SureStrike cartridge will automatically void the warranty.
What if I need to return a Laser Ammo product?
Contact Laser Ammo customer service to arrange for a replacement unit.
Note that you will need to return the defective unit to Laser Ammo in order to receive a replacement. It may take up to eight weeks for a
replacement unit to arrive.
What should I do if my SureStrike does not work?
Visit your local retailer. The retailer should first try a battery pack replacement. If it does not solve the problem, you should receive a
replacement unit if you meet the warranty conditions (see above).
If you cannot locate a convenient retail store, contact Laser Ammo customer service. You will first be sent a replacement battery pack.
If it does not solve the problem, you should receive a replacement unit if you meet the warranty conditions (see above).
What should I do if I lose or break a part of my SureStrike kit?
Contact Laser Ammo to arrange for a replacement. Laser Ammo retailers do not carry replacement parts other than battery packs.
How much will it cost to replace a SureStrike that is not under warranty?
In most cases, only the end cap of the SureStrike will be replaced, which is available at a lower cost than an entire unit. If your
SureStrike does not work due to reasons other than the end cap, Laser Ammo may need to replace the whole unit. Before sending a
replacement SureStrike to you, Laser Ammo will contact you with the price for replacement and ask approval to charge you for the
replacement part.
How do I maintain my SureStrike?
The SureStrike is an electronic device and should always be treated as such.
Keep your SureStrike dry. Do not store it in extreme conditions of either heat or cold. Do not drop it or stick it in sand or dirt. Wipe it
free from grease or other soiling substances, but never wipe the laser diode or attempt to clean the laser diode aperture.
Laser Ammo Training Advantages
Why dry fire training?
Ask any weapons instructor, and he or she will tell you that accuracy with a firearm is affected by a very large number of factors,
including your body position and how you hold the weapon. Virtually every part of your body is involved in providing a stable shooting
platform and proper alignment of the weapon sight with your eyes. Dry fire training involves developing the “muscle memory” that makes
assuming the correct shooting position into an automatic process, just as practice serves in any sport. And because the skill of
shooting is perishable, dry fire training is ideal since it can be done on a regular basis without needing to visit a gun range. All top
shooters use dry fire training as an essential part of their regimen.
What are the benefits of Laser Ammo products for dry fire exercises?
Dry fire training with Laser Ammo products is the most practical, reliable method known to evaluate how you are really doing before you
go to a range. Regular dry-fire training lacks immediate feedback – where a bullet would have struck the target. Laser Ammo products
provide the perfect solution for this problem by showing the bullet’s point of impact. Laser Ammo training helps you improve your eye-
hand coordination and muscle memory, and enables you to immediately see how well you shoot. With Laser Ammo, you will perform dry-
fire drills correctly and prevent the development of bad habits.
Is training with no recoil or sound good for anything?
Dry fire practice is intended to root shooting technique into the trainee. Drawing, chambering, body stability, acquiring the target,
sighting and pulling the trigger are all done BEFORE the recoil occurs. The absence of recoil is actually what enables the "sterile"
environment needed for a good learning process. Even the bullet's impact point is derived only from pre recoil movements. However, one
of the most common shooting errors is flinching, the unwilling movement of the body prior to a shot in anticipation of recoil. Extensive
dry fire practice is considered the best way to train against this happening.
Does Laser Ammo provide dry-fire training instruction?
Laser Ammo occasionally releases instructional videos for dry fire training. Check the Laser Ammo web site periodically and download
from the selection.
Installation and Use
How do I load and unload the SureStrike?
Your SureStrike kit should include a Quick User Guide that shows illustrated installation and removal procedures. If you cannot find
these instructions, then visit the Downloads section at the Laser Ammo web site and download the Quick User Guide.
What kinds of pistols require the pipe extension?
The pipe extension is needed for a pistol with a barrel length of over 4.5 inches (11.4 mm). Multiple pipe extensions can be combined for
long barrels, and are available from Laser Ammo.
What should I do if I cannot take the SureStrike out of my weapon?
If the instructions in the Quick User Guide do not work, contact Laser Ammo customer service.
Do I need to use the Safety Pipe and Safety Nut (the UhrSecure system)?
Yes! There are many reasons to use the UhrSecure system, which is essential to the safety and proper function of the SureStrike:
- UhrSecure makes it impossible to load a live round in the weapon, and shows the user and any instructors that the weapon is
safe and ready for training. - Absence of the brightly colored Safety Nut is an immediate reason to stop training, ensure that the weapon is safe, and install
the Safety Pipe and Safety Nut. - The UhrSecure aligns the laser aperture of the SureStrike with the barrel, and ensures accuracy.
- The UhrSecure prevents damage to the firearm which can otherwise result from firing with an empty chamber.
- The SureStrike may fit more loosely in some pistols than others, even if they are the same caliber. This may lead to the laser
bullet becoming dislodged during training if it is not secured with the Safety Pipe and Safety Nut. In this case, the SureStrike can
be damaged by the weapon mechanism or fall out unexpectedly from the weapon.
Do I need to use a “Snap Cap”?
No. The SureStrike absorbs the shock of the hammer/firing pin/striker, thereby preventing damage that would otherwise result by firing
with an empty chamber.
Why can I not see the laser dot?
There are two potential reasons:
1. You are firing with one eye closed, and a part of the weapon is blocking the open eye from seeing the dot. Try firing with both
eyes open.
2. The SureStrike is not working properly. See the “Warranty and Maintenance” section of the FAQ.
When and how do I use the reflective targets?
Reflective targets enhance visibility of the laser dot when the SureStrike is fired. The more light present in the room, the more you will
need a reflective target, since the laser dot is less visible as ambient light becomes stronger. Conversely, you may be able to use a
regular paper target in a dark room.
Attach the reflective target(s) to a flat surface using tape, pin, thumbtack, nail, etc. Beware that you may damage the surface, depending
on what attachment method is used, so DO NOT ATTACH THE TARGET IN AN AREA THAT YOU DO NOT WANT TO DAMAGE!
Technology
Can the SureStrike be used with a single action pistol or semi-automatic weapon?
Yes, however, the user must manually reset the hammer/firing pin/striker for each shot. This means retracting the slide, charging
handle, etc., or pulling back the exposed hammer.
Does the SureStrike produce recoil?
No, it does not. Therefore, the user must manually reset the hammer/firing pin/striker for each shot.
Why does the SureStrike have a microprocessor?
The microprocessor in the SureStrike serves many purposes. At Laser Ammo, safety is always on our minds. A feature of the
microprocessor makes your SureStrike eye-safe.
The SureStrike’s microprocessor is also the basis of many product innovations. Certain settings of the microprocessor enable:
- Shot limiter to indicate magazine change
- Extended laser duration to show muzzle control errors
- Always-on laser to act as boresighter
- Modulation change for operability with other simulation systems
At what distance is the SureStrike’s laser pulse visible?
The SureStrike emits a laser point-of-impact pulse that can be readily seen at least 50 feet (about 15 meters) away indoors, or outdoors
when out of direct sunlight. Visibility of the laser pulse is greatly enhanced by using the reflective targets included in the SureStrike
kit. In darkness, the SureStrike laser pulse can be seen at ranges exceeding 1,000 feet (about 300 meters).
Safety
Is a SureStrike dangerous?
No, it is not – as long as it is used correctly.
Small hand-held laser devices can be potentially dangerous if a constant stream of laser light is pointed directly at the eyes of a
bystander. However, the SureStrike emits a short laser pulse well under eye safety requirements. The SureStrike cannot be “switched
on” in its normal state and therefore cannot beam a constant stream of laser light. The SureStrike is not a risk to the eyes if used in a
normal and appropriate manner. The SureStrike conforms to or exceeds ANSI Z136.1-2000 safety requirements.
A live round cannot be inserted in the weapon chamber when a properly installed SureStrike occupies it. This installation includes the
UhrSecure system, which uses a Safety Pipe and Safety Nut that secure the SureStrike in the weapon. Use of the UhrSecure system is
mandatory.
Can the SureStrike accidentally shoot and injure someone?
No, it cannot.
The SureStrike contains no explosives of any kind and therefore cannot be fired from a weapon. To be absolutely sure that a regular
bullet is not in the weapon, users should always unload their weapon according to procedures similar to those found in the SureStrike
Quick Start Guide, which is included with every SureStrike kit.
Warranty and Maintenance
Do Laser Ammo products come with a warranty?
Yes, they do.
Products sold by Laser Ammo are under warranty against manufacturing defects in material and workmanship under normal use.
SureStrike products are also under warranty for 5,000 laser pulse “shots”, or one year from the date of purchase from Laser Ammo. For
full warranty details, see the Quick User Guide which is included with every Laser Ammo product.
Please note that any unauthorized attempt to open the SureStrike cartridge will automatically void the warranty.
What if I need to return a Laser Ammo product?
Contact Laser Ammo customer service to arrange for a replacement unit.
Note that you will need to return the defective unit to Laser Ammo in order to receive a replacement. It may take up to eight weeks for a
replacement unit to arrive.
What should I do if my SureStrike does not work?
Visit your local retailer. The retailer should first try a battery pack replacement. If it does not solve the problem, you should receive a
replacement unit if you meet the warranty conditions (see above).
If you cannot locate a convenient retail store, contact Laser Ammo customer service. You will first be sent a replacement battery pack.
If it does not solve the problem, you should receive a replacement unit if you meet the warranty conditions (see above).
What should I do if I lose or break a part of my SureStrike kit?
Contact Laser Ammo to arrange for a replacement. Laser Ammo retailers do not carry replacement parts other than battery packs.
How much will it cost to replace a SureStrike that is not under warranty?
In most cases, only the end cap of the SureStrike will be replaced, which is available at a lower cost than an entire unit. If your
SureStrike does not work due to reasons other than the end cap, Laser Ammo may need to replace the whole unit. Before sending a
replacement SureStrike to you, Laser Ammo will contact you with the price for replacement and ask approval to charge you for the
replacement part.
How do I maintain my SureStrike?
The SureStrike is an electronic device and should always be treated as such.
Keep your SureStrike dry. Do not store it in extreme conditions of either heat or cold. Do not drop it or stick it in sand or dirt. Wipe it
free from grease or other soiling substances, but never wipe the laser diode or attempt to clean the laser diode aperture.
Laser Ammo Training Advantages
Why dry fire training?
Ask any weapons instructor, and he or she will tell you that accuracy with a firearm is affected by a very large number of factors,
including your body position and how you hold the weapon. Virtually every part of your body is involved in providing a stable shooting
platform and proper alignment of the weapon sight with your eyes. Dry fire training involves developing the “muscle memory” that makes
assuming the correct shooting position into an automatic process, just as practice serves in any sport. And because the skill of
shooting is perishable, dry fire training is ideal since it can be done on a regular basis without needing to visit a gun range. All top
shooters use dry fire training as an essential part of their regimen.
What are the benefits of Laser Ammo products for dry fire exercises?
Dry fire training with Laser Ammo products is the most practical, reliable method known to evaluate how you are really doing before you
go to a range. Regular dry-fire training lacks immediate feedback – where a bullet would have struck the target. Laser Ammo products
provide the perfect solution for this problem by showing the bullet’s point of impact. Laser Ammo training helps you improve your eye-
hand coordination and muscle memory, and enables you to immediately see how well you shoot. With Laser Ammo, you will perform dry-
fire drills correctly and prevent the development of bad habits.
Is training with no recoil or sound good for anything?
Dry fire practice is intended to root shooting technique into the trainee. Drawing, chambering, body stability, acquiring the target,
sighting and pulling the trigger are all done BEFORE the recoil occurs. The absence of recoil is actually what enables the "sterile"
environment needed for a good learning process. Even the bullet's impact point is derived only from pre recoil movements. However, one
of the most common shooting errors is flinching, the unwilling movement of the body prior to a shot in anticipation of recoil. Extensive
dry fire practice is considered the best way to train against this happening.
Does Laser Ammo provide dry-fire training instruction?
Laser Ammo occasionally releases instructional videos for dry fire training. Check the Laser Ammo web site periodically and download
from the selection.
| TRAINING TECHNOLOGIES |
