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Terms & Conditions

The terms and conditions set forth herein constitute a legal agreement between the User of this Site (“User”), and Laser Ammo Ltd (“Laser Ammo”), including its subsidiary, Laser Ammo USA. If you do not agree to these terms, you do not have permission to use this Site. Laser Ammo may at any time revise these terms of use by updating this page. By using this Site, you agree to be bound by any such revisions and should periodically visit this page to determine the then current terms of use to which you are bound. U.S. Copyright laws, trademark laws and certain international treaties protect the materials provided on this Site. Laser Ammo makes no representation that the materials accessed on this Site are appropriate for all Users or that the items being shown or described herein are available or legal to own or operate in all locations. Users who choose to access this Site are the sole parties responsible for compliance with applicable local laws. Any claim relating to the use of the Site and the materials contained herein are governed by the laws of the State of New York. UNDER NO CIRCUMSTANCE, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, SHALL LASER AMMO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, FAILURE TO USE, OR INABILITY TO USE THE MATERIALS LOCATED ON THIS SITE. Laser Ammo tries to provide the User with the most accurate and up-to-date product information available. Laser Ammo, however, reserves the right to make adjustments and corrections to the information supplied due to errors, changing market conditions, and product discontinuance, as well as typographical and photographic errors in advertisements and product descriptions. Nor is any of the information supplied, including photographs and text, intended to describe firearm safety or approved law enforcement or military techniques in the use of firearms. All information obtained by the User from this Site is strictly to be used at the sole risk of the User. INFORMATION TRANSMITTED TO LASER AMMO Any information or idea that the User transmits to or posts by eMail to Laser Ammo by any means will be treated as being non-confidential and non-proprietary, and may be disseminated and used by Laser Ammo for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing new Laser Ammo products. The User is prohibited by law from posting to or transmitting to this Site any unlawful, threatening, libelous, defamatory, obscene, or inflammatory material that could give rise to any civil or criminal liability under the law. Notwithstanding the above, all personal data supplied to Laser Ammo shall be handled in accordance with Laser Ammo's privacy policy described herein. PRIVACY POLICY: As part of your visit to this Site you may be asked to provide information that will enable Laser Ammo to enhance your visit or that may allow Laser Ammo to follow up with you following your visit. As part of gathering this information, Laser Ammo may ask you for your name, email address, phone number, address, type of business, and customer preferences, as well as other personal and financial information. The information that you supply to Laser Ammo will be kept confidential and used for purposes of customer support and completing your purchase. Personal information including your name, address, email address and telephone number, your order, and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. This information, however, may be provided pursuant to subpoena or by process of law to government agencies investigating criminal or potentially criminal activities, including export violations. This information may also be used by Laser Ammo, its successors and assigns to keep you advised of new products, product modifications and to supply you with other information concerning the use of Laser Ammo products. We may also use this information to inform you about other types of products offered by our customers that may appeal to your interest in firearms, shooting sports and recreational equipment. In the event you decide that you do not want to receive any additional future email, facsimile or written communications from Laser Ammo, you may request that your name be removed from Laser Ammo's marketing database by contacting Laser Ammo at 516-858-1262 or info@laser-ammo.com.

Warranty & Maintenance

Do Laser Ammo products come with a warranty?

Yes, they do.

Products sold by Laser Ammo are under warranty against manufacturing defects in material and workmanship under normal use. SureStrike™ products are under warranty for 5,000 laser pulse “shots”, or one year from the date of purchase from Laser Ammo. For full warranty details, see the Quick User Guide which is included with every Laser Ammo product.

Please note that any unauthorized attempt to open the SureStrike™ cartridge will automatically void the warranty.

What if I need to return a Laser Ammo product?

Contact Laser Ammo customer service to arrange for a replacement unit. The replacement will be provided as quickly as possible.

Note that you will need to return the defective unit to Laser Ammo in order to receive a replacement.

What should I do if my SureStrike™ does not work?

We suggest that you first test the battery pack. It should read about 4.5 volts fully charged (new). If the voltage is low, replace the battery pack. If that does not solve the problem, you should receive a replacement unit if you meet the warranty conditions (see above).

What should I do if I lose or break a part of my SureStrike™ kit?

Laser Ammo dealers may have spare parts. If not, contact Laser Ammo Customer Service to arrange for a replacement.

How much will it cost to replace a SureStrike™ that is not under warranty?

In most cases, only the action cap of the SureStrike™ will be replaced, which is available at a much lower cost than an entire unit. If your SureStrike™ does not work due to reasons other than the action cap, Laser Ammo may need to replace the whole unit. Before sending a replacement SureStrike™ to you, Laser Ammo will contact you with the price for replacement and ask approval to charge you for the replacement part.

How do I maintain my SureStrike™?

The SureStrike™ is an electronic device and should always be treated as such.

Keep your SureStrike™ dry. Do not store it in extreme conditions of either extreme heat or extreme cold. Do not drop it or stick it in sand or dirt. Wipe it free from grease or other soiling substances. Clean the laser lens using a mild glass cleaner and a cotton swab.

Disclaimer

“GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. or GLOCK Ges.mbH. Neither Laser Ammo Training Technologies, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.mbH. The use of “GLOCK” on this page is merely to advertise the sale of GLOCK pistols, parts, or components. For genuine GLOCK, Inc. and GLOCK Ges.mbH products and parts visit www.glock.com

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